We accept all major credit cards, Apple Pay, PayPal, and Afterpay or Klarna (depending on your location).

Easy! To find an authorized retailer near you, simply enter your zip code on ourDealer Locator.

We hope you’re stoked with your gear but if you need to return something, we offer returns within 30 days of the delivery date for most items purchased on nixon.com. Returns must be unused, unworn, in original packaging with all tags attached. See ourreturn policyfor details.

Returns are processed 7 to 10 business days from receipt. Your refund is issued in the original form of payment soon after.

Good question! Please see ourAfterPay FAQfor more information.

Sorry, we do not offer exchanges on items purchased on nixon.com at this time, we only accept returns in accordance with ourreturn policy.

We're sorry your order was cancelled! When this happens it's usually due to an out-of-stock item(s) or difficulty processing payment information. Your credit card won't be charged for cancelled items. If you have questions about your cancelled order, pleasecontact us.

Sign up to become a Nixon Insider to get 15% off your first order and receive updates on upcoming nixon.com promotions. We always offer a 15% discount for military, first responders, and medical personnel. See ourpromotions pagefor more details.

It’s no problem to remove stored information. Use ourcontact usform and select “Remove My Personal Data” from the “Subject” drop down list. We’ll get back to you with a couple of questions and confirm once your information has been deleted.

We can help! If you are exempt or have proof of tax exemptions, please email the proof tosupport@nixon.comand we will reach out to you to help set up your order.

So stoked you want to rock a Nixon sticker on your gear. Let’s hook you up! Submit a sticker request on ourcontact usform, follow the instructions, and we’ll send stickers your way asap. Want a pack of stickers? Keep your eye on nixon.com, we sell them there too sometimes.

We hope not! Sometimes the issue can be as easy to fix asreplacing a batteryor taking your watch out ofsleep mode. If you think that your watch is broken, visit ourOnline Repair Centerto start a repair request.

Go to ourOnline Repair Centerand tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate. If you agree to the estimate, we’ll send you an authorized service order number with shipping instructions. When we receive your watch(es), a Nixon technician will determine the repairs needed. An email will be sent to you for repair cost approval or input required to process and close your service order. You will not be charged if the repair is covered under Nixon’sWarranty Policy.

For sure. If we have the parts, our Nixon Service Center can service your watch. And if you don't have a receipt, we can still help. Simply go to ourOnline Repair Centerand tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate. If you agree to the estimate, we’ll send you an authorized service order number with shipping instructions.

You don't need to register your Nixon watch to validate a warranty claim, but hold on to your sales receipt; we may ask for original proof of purchase from an authorized Nixon seller.

Absolutely. We’ll do our best to keep your Nixon on your wrist. Go to ourOnline Repair Centerand tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate. For warranty claims, you’re required to provide proof of purchase from an authorized Nixon seller.

Love your Nixon? Don’t let just anyone repair it. Watches will not be covered by warranty if someone other than an authorized Nixon service technician opens the case back during the 2-yearwarranty period. If your watch is outside of the 2-year warranty period, feel free to take it to a certified jeweler at your discretion. If you would like to service your watch, visit ourOnline Repair Centerand tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate.

We don't cover normal wear and tear of Nixon watch bands or bracelets. We do sell a line ofwatch bandsin a variety of colors and materials that fit most of our watches. You can buy more than one to change up your look!

We love that you love your Nixon, and we will do our best to service all of our watch models, including the oldies but goodies. Unfortunately, some technology used in watches produced 5+ years ago is now obsolete and is no longer supported. Good news is that most models can still be rocked in a basic mode. Example watches are the Lodown, Ultratide, Supertide, and Mission. Want more information?Contact us.
For our classic designs, and when we say classic, we mean 5+ years, parts can be limited. A good local jeweler can usually resolve your watch issue with a creative solution orcontact usand we’ll be happy to help.

We love that you love your Mission and Ultratide. Unfortunately, the applications used in these oldies but goodies are now obsolete and are no longer supported. Good news is that these models can still be rocked in a basic mode. If you need quick help on how to set your watch to basic mode, you can reference the watch manualhere. Also, be sure to check out ourlatest digital models.

The coating on your watch is not covered under warranty. The Nixon Service Center can replace coated parts for a minimal charge. Simply go to our onlineRepair Centerand tell us about your watch, what’s wrong with it, and we’ll provide you with a repair estimate.

The coating on your Nixon watch is part of the exclusivity of its design. The coating gives your Nixon watch a unique color. Like all fine watches, your Nixon watch needs to be treated with care. Hard scratches and abrasion will scratch the coating off your watch.